🔒 Privacy Policy

Effective Date: [6,10,2025]
Website: https://grandior-academy.com
Contact Email: info@grandior-academy.com

1. Introduction

At Grandior Academy, we value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or use our services.

By using our website, you agree to the terms of this policy.

2. Information We Collect

We collect the following types of information:

a. Personal Information

When you register, purchase a course, or contact us, we may collect:

  • Name and surname

  • Email address

  • Billing address (if required for payment)

  • Payment details (processed securely through third-party gateways such as PayPal or Stripe)

  • Account login details (username, password)

b. Non-Personal Information

Automatically collected through analytics tools:

  • IP address and device information

  • Browser type and version

  • Pages visited, time spent, and referral sources

3. How We Use Your Information

We use your data for the following purposes:

  • To process and complete your purchases

  • To provide access to your digital courses and materials

  • To send important account or purchase information

  • To improve our website and customer experience

  • To send marketing emails (only if you have consented)

  • To comply with legal and tax obligations

We do not sell, rent, or trade your personal information to third parties.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Maintain your login session

  • Save preferences and improve site functionality

  • Analyze website usage (Google Analytics or similar)

You can disable cookies in your browser settings at any time, but some features may not function properly.

5. Payment Processing

Payments are handled securely through trusted third-party providers such as PayPal or Stripe.
We do not store or process your full credit card information on our servers.
All transactions are encrypted and protected according to PCI-DSS standards.

6. Data Retention

We retain your personal data only for as long as necessary to:

  • Provide services to you

  • Comply with legal obligations (such as tax reporting)

  • Resolve disputes

You can request deletion of your account and data by contacting info@grandior-academy.com.

7. Your Rights (GDPR / CCPA)

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data

  • Rectification: Request corrections of inaccurate data

  • Erasure: Request deletion (“Right to be Forgotten”)

  • Restriction: Limit how we process your data

  • Portability: Receive your data in a portable format

  • Objection: Opt out of data processing or marketing

To exercise any of these rights, email us at info@grandior-academy.com.

8. Email Marketing & Communication

If you subscribe to our newsletter or create an account, you may receive updates or promotional emails.
You can unsubscribe at any time by clicking the “unsubscribe” link in any email or contacting us directly.

9. Third-Party Services

We may use third-party services (like Google Analytics, YouTube, or Vimeo) to enhance your experience.
These services may collect anonymized usage data according to their own privacy policies.
We recommend reviewing those policies for more information.

10. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse, including:

  • SSL encryption on all pages

  • Secure server hosting

  • Limited internal access to personal data

However, no online system is 100% secure, and we cannot guarantee absolute protection.

11. Children’s Privacy

Our website and courses are not intended for children under 16.
We do not knowingly collect personal data from minors.
If you believe a child has provided us with personal information, please contact us immediately.

12. International Users

Your information may be stored or processed on servers located in the European Union or other countries where our service providers operate.
By using our website, you consent to such transfers as necessary for service delivery.

13. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The revised version will be posted on this page with a new “Effective Date.”

14. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us at:

📧 info@grandior-academy.com
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